Terms
Service terms
Preservation packages cover up to the stated number of eligible printed photos. If the verified collection exceeds that limit, the order moves to the smallest suitable package and the customer receives an invoice for the difference.
Handling and condition
We handle originals carefully and document material condition at intake. Fragile, mounted, oversized, or unusual materials may require a separate quote.
Photo editing
Completed photo orders include nondestructive self-editing during active archive access. Optional AI restoration access is a separate product and remains unavailable until a reviewed provider is enabled. The archival original is never modified.
Downloads
Completed orders include 30 days of online archive access without a membership or automatic charge. Customers may download their files during that period or choose an archive membership for continued online access.